PRIVACY POLICY

PURPOSE OF THIS PRIVACY POLICY

FinClick Digital respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and tell you about your privacy rights and how the law protects you.

IMPORTANT INFORMATION AND WHO WE ARE

Purpose of this privacy policy:

This privacy policy aims to give you information on how FinClick Digital collects and processes your personal data through your use of this website, including any data you may provide through this website when you subscribe OR purchase a product OR service OR take part in a competition.

This website is not intended for children, and we do not knowingly collect data relating to children.

CONTACT DETAILS

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:

Email address: [email protected]

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

WE COLLECT THE FOLLOWING TYPES OF INFORMATION

Information you provide to us directly: full name, email address and phone number.

Technical information we collect:

Any use of FinClick Digital’s website and/or software may result in the collection of technical information such as your computer’s IP address, mobile device identifier, metadata, operating system, browser name/version, the referring web page, and requested page. This information is used to help us understand the overall usage pattern of our website and software.

We also use third-party analytics tools to help us measure how you use our website. These tools collect information sent by your device or our service, including how you like to use our software and website, which can help us improve our service.

FinClick Digital may invite you to provide information through feedback on features on our website or software. We may send out emails inviting feedback or offering products and services, or we may ask you for information concerning support of our products or services. Your response to these communications may require you to submit personal information and opinions.

HOW WE USE YOUR INFORMATION

We may use the information that we receive to:

Help you efficiently access your information after you sign in.

Remember information so you will not have to re-enter it during your visit or the next time you visit the website.

Provide personalised content and information to you and others, which could include online ads or other forms of marketing.

Provide, improve, test, and monitor the effectiveness of our service.

Develop and test new products and features.Monitor metrics such as total number of visitors, traffic, and demographic patterns.

Diagnose or fix technology problems.

Automatically update FinClick Digital’s application on your device.

We have set out below, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out below.

Purpose/Activity:

To register you as a new customer.

To process and deliver your order including: Manage payments, fees, and charges. Collect and recover money owed to us.

To manage our relationship with you which will include:

Notifying you about changes to our terms or privacy policy.

Asking you to leave a review or take a survey.

To enable you to partake in a prize draw, competition or complete a survey.

To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data).

To deliver relevant website content and advertisements to you and measure or understand the effectiveness of the advertising we serve to you.

To use data analytics to improve our website, products/services, marketing, customer relationships and experiences.

To make suggestions and recommendations to you about goods or services that may be of interest to you.

Type of data:

Identity, contact, transaction, marketing and communications, identity, profile, usage, technical.

Lawful basis for processing including basis of legitimate interest.

Performance of a contract with you

Necessary for our legitimate interests (to recover debts due to us)

Necessary to comply with a legal obligationNecessary for our legitimate interests (to keep our records updated and to study how customers use our products/services, to study how customers use our products/services, to develop them and grow our business)

Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)

Necessary for our legitimate interests (to study how customers use our products/services, to develop them, to grow our business and to inform our marketing strategy)

Necessary for our legitimate interests (to develop our products/services and grow our business)

PURPOSE OF USING YOUR INFORMATION

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.

Promotional offers from us

We may use your identity, contact, technical, usage, and profile data to form a view on what we think you may want or need, or what may be of interest to you. This helps us decide which products, services, and offers may be relevant for you (we call this marketing).

You will receive marketing communications from us if you have requested information from us or purchased goods or services from us and have not opted out of receiving marketing.

Third-party marketing:

We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.

Opting out:

You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at any time.

COOKIES

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of this website may become inaccessible or not function properly.

CHANGE OF PURPOSE

We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

SHARING OF YOUR INFORMATION

We will not rent or sell your information to third parties outside of FinClick Digital without your consent, except as noted in this Policy. Parties with whom we may share your information:

We may share User Content not personal information with potential business partners, service providers as a way of improving our service and providing relevant content. This will be done under confidentiality terms. We may remove parts of data that can identify you and share anonymised data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.

We may be required to disclose your information without your prior consent by law for the following reasons: Comply with law or legal process, protect and defend our rights and property or the rights and property of a third party, protect us against misuse or unauthorised use of any of FinClick Digital's products, software, services, or other proprietary materials, prevent death or imminent bodily harm, prevent and address fraud and other illegal activity‍

HOW WE STORE YOUR INFORMATION

We take commercially reasonable precautions to keep your personal information safe and stored securely. However, we cannot guarantee absolute security. You are responsible for maintaining the secrecy of your unique password and account information. If you wish to delete your account, please contact our support team at [email protected].

CHILDREN'S PRIVACY

FinClick Digital does not knowingly collect or solicit information from anyone under 16. If we learn that we have collected personal information from a child under 16 without parental consent, we will delete that information as quickly as possible.

QUESTIONS

If you have any questions about this privacy policy, please contact us at [email protected].

CHANGES TO OUR PRIVACY POLICY

FinClick Digital may modify or update this privacy policy from time to time, so please review it periodically. Continued use of the website after any modifications will constitute your acceptance of those changes.